At FishinGurus we want all our customers to be very satisfied. In the event that the product you purchased does not meet your expectations, you may exchange or return it. Only unused merchandise qualify. The merchandise must be in the original packaging and you must include the original packing slip / receipt. Our store policy is:
EXCHANGES: 30 days from the delivery date of your order. REFUNDS: 10 days from the delivery date of your order.
Only items for which we issued a Return Authorization Number (RAN) can be returned. Packages received without a RAN # will be returned to sender. Products must be returned the way they were shipped.
We are NOT responsible for items damaged in shipping. Please inspect your packages before accepting them. If the shipping boxes have obvious signs of mishandling, you MUST register a complain with the respective carrier.