Welcome to FishinGurus(TM)

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Customer Support

Shipping & Delivery
We strive to ship orders in the timeliest of fashion. Occasionally a situation will arise when we are unable to deliver a product. If this should happen with your order we will contact you via the information you entered while registering onto this website. We only ship to PayPal verified adresses or to credit card billing addresses. Note: UPS does not deliver to P.O. boxes or APO's.
Due to dimension and weight limitations assessed by UPS, orders made with an unusually large amount of weight or dimensions may be subject to a freight charge. Please call us at (847)991-3200 if you think you may be placing an order that could incur a freight charge. 
(*) EXCEPTION : Due to the rising shipping costs for oversized items, most fishing rods and oversized items do not qualify for any free shipping offers.
Terms & Conditions

These terms and conditions govern your use of this website; by using this website, you accept these terms and conditions in full. If you disagree with these terms and conditions or any part of these terms and conditions, you must not use this website.

You must be at least 18 years of age to use this website. By using this website and by agreeing to these terms and conditions you warrant and represent that you are at least 18 years of age.

This website uses cookies.  By using this website and agreeing to these terms and conditions, you consent to our use of cookies in accordance with the terms described in our Privacy & Security policy.

License to use website:

Unless otherwise stated, www.fishingurus.com owns the intellectual property rights in the website and material on the website.  Subject to the license below, all these intellectual property rights are reserved.

You may view, download for caching purposes only, and print pages or other content from the website for your own personal use, subject to the restrictions set out below and elsewhere in these terms and conditions. 

You must not:

  • republish material from this website (including republication on another website);
  • sell, rent or sub-license material from the website;
  • reproduce, duplicate, copy or otherwise exploit material on this website for a commercial purpose
  • edit or otherwise modify any material on the website; or
  • redistribute material from this website (except for content specifically and expressly made available for redistribution).

Acceptable use:

You must not use this website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website; or in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity.

You must not use this website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software.

You must not conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to this website without express written consent from us.

You must not use this website to transmit or send unsolicited commercial communications.

You must not use this website for any purposes related to marketing without express written consent from us.

Restricted access:

Access to certain areas of this website is restricted. www.fishingurus.com reserves the right to restrict access to other areas of this website, or indeed this entire website, at its discretion.

If www.fishingurus.com provides you with a user ID and password to enable you to access restricted areas of this website or other content or services, you must ensure that the user ID and password are kept confidential. www.fishingurus.com may disable your user ID and password in the Site’s sole discretion without notice or explanation.

Limitations of liability:

www.fishingurus.com  will not be liable to you (whether under the law of contact, the law of torts or otherwise) in relation to the contents of, or use of, or otherwise in connection with, this website:

  • to the extent that the website is provided free-of-charge, for any direct loss;
  • for any indirect, special or consequential loss; or
  • for any business losses, loss of revenue, income, profits or anticipated savings, loss of contracts or business relationships, loss of reputation or goodwill, or loss or corruption of information or data.

Reasonableness:

By using this website, you agree that the exclusions and limitations of liability set out in this website disclaimer are reasonable. 

If you do not think they are reasonable, you must not use this website.

Unenforceable provisions:

If any provision of this website disclaimer is, or is found to be, unenforceable under applicable law, that will not affect the enforceability of the other provisions of this website disclaimer.

Variation

www.fishingurus.com may revise these terms and conditions from time-to-time.  Revised terms and conditions will apply to the use of this website from the date of the publication of the revised terms and conditions on this website.  Please check this page regularly to ensure you are familiar with the current version.

Severability

             If a provision of these terms and conditions is determined by any court or other competent authority to be unlawful and/or unenforceable, the other                    provisions will continue in effect.  If any unlawful and/or unenforceable provision would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect.

Entire agreement

These terms and conditions, together with Privacy & Security Policy constitute the entire agreement between you and www.fishingurus.comin relation to your use of this website, and supersede all previous agreements in respect of your use of this website.

Returns & Replacements
At FishinGurus we want all our customers to be very satisfied. In the event that the product you purchased does not meet your expectations, you may exchange or return it. Only unused merchandise qualify. The merchandise must be in the original packaging and you must include the original packing slip / receipt. Our store policy is:
EXCHANGES: 30 days from the delivery date of your order.  REFUNDS: 10 days from the delivery date of your order.
Only items for which we issued a Return Authorization Number (RAN) can be returned. Packages received without a RAN # will be returned to sender. Products must be returned the way they were shipped. 
We are NOT responsible for items damaged in shipping. Please inspect your packages before accepting them. If the shipping boxes have obviuos signs of mishandling, you MUST register a complain with the respective carrier.
Ordering
We striive to enter numerous products on this site. However, we carry in our store thousands of additional items. We also have access to a virtually unlimited supply of various fishing related products including that very hard to find lure you've been looking for. Please call us at (847)991-3200 and we will do our best to find the item you are looking for at the best possible price.
Payment, Pricing & Promotions
You may pay with a MasterCard, Visa, Discover and American Express cards. We also accept PayPal.
Our prices are very competitive and in many cases we sell for less. If you find a lower price for any product we stock, we would like the opportunity to match it. We appreciate all our customers and will do what we can to help them. Simply call us and inform one of our Sales Representatives where you found a better price. The source of the lower price must come from an authorized US dealer. Once we confirm the price, source and the details of the offer, you can be secure in knowing FishinGurus will match it. *Along with matching the best price you will receive a free gift as a token of our appreciation.
*We offer many discounts and promotions that are all unique and are not meant to be combined.
Viewing Orders
If you have an acount, click "My Account" at the top of the page, log in and go to "My orders"
If you do not have an account, click on "Order Status" at the bottom of the page and enter the required information.